Technical Support For technical support please contact us via email at [email protected] or by calling 1-905-764-5505. Instrument Service or Repair Should your instrument require service or repair, please complete our Return Material Authorization (RMA) form below. Once the form has been submitted to our office, we will provide you with an RMA number by email. This RMA number must appear on all shipping labels (see Shipping Instructions).

Shipping Instructions Instruments must be returned by prepaid freight to the following address: Terraplus Inc. 120 West Beaver Creek Road, Unit # 15 Richmond Hill, Ontario, Canada L4B 1L2 Attn: Technical Dept. RMA #: emailed to you after submitting the form Phone: 1-905-764-5505 Fax: 1-905-764-8093 If shipping instruments to our office from outside of Canada, please include a commercial invoice which indicates, "Goods being returned for repair, " a description of the goods and the value of the instrument.   Please forward us the waybill number so we may track the shipment.