Technical Support
For technical support please contact us via
email at
support@terraplus.ca or by calling 1-905-764-5505.
Instrument Service or Repair
Should
your instrument require service or repair, please complete our Return
Material Authorization (RMA) form below. Once the form has been
submitted to our office, we will provide you with an RMA number by
email. This RMA number must appear on all shipping labels (see
Shipping Instructions).
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Shipping Instructions
Instruments must be returned by prepaid freight to the following address:
Terraplus Inc.
52 West Beaver Creek Road, Unit # 12
Richmond Hill, Ontario, Canada L4B 1L9
Attn: Technical Dept.
RMA #: emailed to you after submitting the form
Phone: 1-905-764-5505
Fax: 1-905-764-8093
If shipping instruments to our office from outside of Canada, please include a commercial invoice which indicates, "Goods being returned for repair, " a description of the goods and the value of the instrument.
Please forward us the waybill number so we may track the shipment. |